When items are purchased through the web-store, the order automatically is placed/sent to our Jeweler/manufacturer.
What is available online sometimes is not available in store.
Most items must be/are made to order.
Once finished It is then shipped out to our store.
You can then pick it up or have it shipped to you.
Please keep in mind there is a separate charge for the Jewelry insertion service.
Please understand that there are no refunds or exchanges for the sale of Body Jewelry, Tooth Gems or Related services of any kind once purchased.
Because there are No refunds/exchanges:
We please urge you to consider knowing your size specifications before ordering jewelry. If you are unsure of your size specifications, please seek a piercing professional to properly get measured or fitted.
Please email us if you have any questions.